Returns & Exchanges
At Cocksox, we want you to be completely satisfied with your purchase. Due to the intimate nature of our products, we offer a 30-day window for returning or exchanging items that are unworn, unwashed, and in their original packaging with all tags attached.
Return Process
- 1.Check Eligibility
Ensure your items are in their original, unopened packaging with tags intact; for hygiene reasons, we cannot accept returns on undergarments that have been worn or tried on.
- 2.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 3.Package and Ship
Securely pack your items and attach the provided prepaid shipping label or use a tracked courier service to send the package to our distribution center.
- 4.Receive Refund or Exchange
Once our warehouse team inspects and approves your return, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.
